1 Year Limited Warranty
The manufacturer warrants the glass enclosures and the metal work to be free from defects in material and workmanship for a period of one (1) year from the date of installation. Discoloration of any frame piece is caused by over firing and is considered abuse of the enclosure. THE MANUFACTURER MAKES NO WARRANTIES AS TO A MAXIMUM TEMPERATURE AND STRESS WHICH MAY CAUSE GLASS BREAKAGE. LIFETIME WARRANTY ON GLASS. It will, however, replace without cost any glass that breaks in normal use. Warranties also are not transferable to new owners. The foregoing limited warranty is not transferable by the customer and does not include the eventual defects caused by improper use or operation of the glass enclosure or by normal wear and tear.
The enforceability of this limited warranty shall be further subject to compliance with the following requirements:
That the customer complies with the instruction set forth above and does not misuse, abuse, alter, or modify the glass enclosure.
That the customer does not use the glass enclosure for a purpose other than its intended use.
My family and I are more than pleased with the product and service we received from Brick-Anew! The team were responsive and helpful every step of the way. Their response time was almost immediate and their friendly staff made sure we ordered the right product. I would highly recommend this company to anyone looking to upgrade their fireplace!
Fit perfect, easy to install, looks great.
Not installed yet but looks like an easy installation and a great look!
Company was absolutely the best at customer service. They picked up they spoke English and they relayed the correct information right the first time. When the door showed up it was made perfectly and was easy to set up. 10 minutes tops to install.
Thank you for a great product and for the terrific customer support you provide. We love our “new” fireplace!