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Brick-Anew Fireplace Doors FAQ
Are my fireplace doors supposed to be open or closed while the fire is burning?
Open. Burning a fire with your doors close will cause the glass to overheat and shatter. Learn more here.
Do Brick-Anew fireplace doors come with screens or mesh curtains?
Depends on the door. Some doors come with mesh screens or curtains while other doors have them as an add-on purchase. You can also buy individual mesh curtains here.
How do I make sure I order the right size doors?
If you have a prefab fireplace, look for the model number on the inside of the firebox. If have a masonry fireplace or can't find the model number, make sure to get accurate measurements of your fireplace opening. You can learn how to properly measure your fireplace here. No need to worry if you are unsure about your measurements--one of our fireplace specialists will be double and triple checking them throughout the ordering process to ensure your new doors fit upon arrrival!
What is your return policy?
If you are unhappy with your purchase for any reason, you can return your doors within 30 days for no charge. Learn more about our return policy here.
Is shipping free?
Brick-Anew proudly offers free shipping for orders $199+. For more questions about shipping, read our shipping policy here.
How long does it take for me to get my doors?
Most orders with standard shipping arrive within 5-10 business days. For more questions about shipping, read our shipping policy here.
How do I find the model number of my prefab fireplace?
The model number as well as manufacturer should be located on the inside of your firebox.
Can I buy fireplace doors at Home Depot?
Check out our guide on buying fireplace doors at Home Depot. If you have a prefab fireplace you may have to look online!
What if I can't find my prefab fireplace model number?
No need to worry, just get your measurements and our experienced fireplace specialists will guide you through the rest of process and make sure you get the right doors!
How do I remove my fireplace doors and frame?
Removing fireplace doors is a simple process. Read our step-by-step guide here.
How do I get the correct measurements for my fireplace doors?
To ensure your measurements are correct, refer to our fireplace measuring guide. Our Brick-Anew fireplace specialists will also double-check during the ordering process to make sure you've got them right!
Do you sell individual glass panels/panes?
Unfortunately Brick-Anew does not sell individual glass panels. However replacing a single glass panel may not be the best idea. Instead consider purchasing a set of affordable replacement doors designed to fit many popular fireplace models.
Do Brick-Anew fireplace doors come with a blower, fan, or heat exchanger?
No, our doors do not come with fans or blowers.
Is it easy to install new fireplace doors and frame or do you need to hire a professional?
A piece of cake! If you can hang a picture frame, you can install your new fireplace doors. Read our step-by-step installion guide here.